Nursing-sensitive quality of care

The Hoiverke Consortium focuses on internationally recognized and defined indicators to ensure international benchmarking in the future.

Nursing-sensitive quality of care, what is it about?

Nursing structures, such as skill-mix, competence and nursing leadership, and processes (e.g., pressure injury risk assessment, administration of medication) affect patient care outcomes (e.g., pressure injury incidence), but also personnel outcomes, such as nurses’ job satisfaction and engagement. Nursing structures and processes affect also organisational outcomes, such as patient care costs, length of treatment periods.

Production of benchmark data

Currently, production of benchmark data covers the following quality aspects:

Nurses’ work satisfaction and engagement

One key factor in the success of ever-changing health care organisations is the work satisfaction of personnel, which can also be assessed as engagement. Work satisfaction precedes engagement.

Patient experience

Patient feedback on nursing is collected to find out how patients have experienced the nursing care they received.

Falls

Falls occurring in the context of care and nursing are common accidents that can result in serious injuries, prolonged hospital stays and increased social and health care costs.